ECO-n Natural

Structural

Moso Select Bamboo is sold with a warranty for domestic applications for a period of twenty years. It is warranted that the material as manufactured will remain free of structural defects. This warranty is conditional on best installation practices and the appropriate care and maintenance.r dealer.

Finish Layer

Moso Select Bamboo is sold with a finish warranty for domestic applications for a period ten years. It is warranted that the manufactured finish will not peel or delaminate and remain adhered to the bamboo material. This warranty does not cover crazing, indentations, scratches or wear through. Gloss reduction is not considered a finish defect nor is wear through in high traffic areas including locations of chairs or thorough fares.

Coloured finishes have been achieved by tinting the clear coat, eventually highly worn areas will exposed the base board colour of either the Natural or Coffee. All styles can be sanded and refinished and it should be not expected that the factory finish can be reproduced.

Warranty Exclusions

Warranty does not cover water damage, affects of moisture, (leaks, rain, sub floor moisture, wet mopping) excessive dryness, infestation, insufficient protection. Cupping or crowning where moisture exists or where sufficient expansion gaps have not been allowed is not covered by warranty. Gapping due to contraction of the boards or product installed with visible defects is not covered by warranty.

Product must be installed to manufactures recommendations. All installs upon slab are advised to include a vapour barrier. Improper maintenance and cleaning will void warranty.

Place door mats at entries to collect grit. Ensure all furniture has protective pads. Sweep and vacuum regularly to remove grit. Protect from excessive heat and sunlight. Clean with a barely damp mop using a mild detergent. Do not steam or wet mop.