Structural
Moso Select Bamboo is sold with a warranty for domestic applications for a period of twenty years. It is warranted that the material as manufactured will remain free of structural defects. This warranty is conditional on best installation practices and the appropriate care and maintenance.r dealer.
Finish Layer
Moso Select Bamboo is sold with a finish warranty for domestic applications for a period ten years. It is warranted that the manufactured finish will not peel or delaminate and remain adhered to the bamboo material. This warranty does not cover crazing, indentations, scratches or wear through. Gloss reduction is not considered a finish defect nor is wear through in high traffic areas including locations of chairs or thorough fares.
Natural and Coffees can be sanded and refinished and it should be not expected that the factory finish can be reproduced.
Warranty Exclusions
Warranty does not cover water damage, affects of moisture, (leaks, rain, sub floor moisture, wet mopping) excessive dryness, infestation, insufficient protection. Cupping or crowning where moisture exists or where sufficient expansion gaps have not been allowed is not covered by warranty. Gapping due to contraction of the boards or product installed with visible defects is not covered by warranty.
Product must be installed to manufactures recommendations. All installs upon slab are advised to include a vapour barrier. Improper maintenance and cleaning will void warranty.
